A thousand outlets, and a small head-office team. HQ finds the handful of things that need a decision today, ranks them by money at risk, puts the evidence beside each one, and keeps a record of why every decision was taken.
Every screen pairs the data with the action, and every action leaves a written record. Five things it does that a report cannot.
Rules find the exceptions — nobody types them in. The queue puts severity first, then money at risk, so forty-seven items become the five that matter today. Each row carries the evidence, how many times it happened before, and the action.
Revenue assurance names every signal that fired on a salon, says whether it rests on records or on inference, and ranks the salons by composite score. A salon becomes a case only when two independent rules fire — and the database refuses anything less.
Assigning, dismissing, opening a case, publishing a rule — each one asks for a written reason and writes one row to an append-only ledger with who, when and why. A correction is a new row. Nothing is edited or deleted.
Money visibility is a permission. A franchisee sees their own outlets and the network only as averages; a hidden figure shows as a dash, never as zero, and it never reaches the browser at all. The header says why, and offers no way to lift it.
Pulse is the landing screen: the headline figures, what changed since you last looked, trading status with the silent outlets, and the queue. Every chart has a plain-words guide, and every salon opens into one page with every figure for it.
Outlets and league bands, customers and cohorts, people and quality, AI operations, compliance, and a rule registry that is previewed with a dry run before anything is published.
Sign-in comes from your SoftKnack account — HQ has no login of its own. Figures come from the products that own them: SK Billing, SK Calendar, SK CRM, SK People, SK Catalog and SK Voice. Work goes to SK Tickets. HQ reads, decides and records; it never edits another product's data.
HQ is opened from your SoftKnack account. Plans for SK HQ Console are being finalised; for now it is available to franchise head offices on request.
Works with SK Billing · Calendar · CRM · People · Catalog · Voice · TicketsSign in with your SoftKnack account to open SK HQ Console.
Open HQ Console How the platform works →